Privacy Policy

Effective Date: 15/04/2025
Last Updated: 15/04/2025

At Aise Clothing, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit aiseclothing.com, make a purchase, or interact with us in any way.

By using our website, you agree to the practices outlined in this policy.

1. Who We Are

Aise Clothing
AISÈ CLOTHING LTD
66 Bristol Road, Bristol, United Kingdom
Email: support@aiseclothing.com
We are the data controller responsible for your personal information.

2. What Data We Collect

We may collect and process the following personal data:

  • Identity Data: Name, date of birth (if provided)

  • Contact Data: Email address, phone number, billing and delivery address

  • Transaction Data: Purchase history, payment details (processed securely via third-party providers)

  • Technical Data: IP address, browser type, time zone, device type

  • Usage Data: Pages visited, time spent on site, interactions

  • Marketing Data: Your preferences for receiving emails and promotions

We do not store or process full payment details—payments are securely handled by third-party providers like Stripe, PayPal, or Square.

3. How We Use Your Data

We use your data to:

  • Process and deliver your orders

  • Provide customer service and support

  • Manage your account

  • Send order confirmations and updates

  • Respond to inquiries

  • Send promotional emails (only if you’ve opted in)

  • Improve our website and services

We only process your data when we have a lawful basis, such as fulfilling a contract (your order), consent (for marketing), or a legal obligation.

4. Marketing & Communication

You will only receive marketing emails if you have opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us at support@aiseclothing.com.

5. Sharing Your Data

We do not sell your data.
We may share your data with trusted third parties to help run our business, including:

  • Payment processors (e.g. Stripe, PayPal, Square)

  • Shipping providers

  • Email marketing platforms (e.g. Mailchimp, Klaviyo)

  • Analytics tools (e.g. Google Analytics)

All third parties are required to keep your data secure and use it only for specified purposes.

6. Data Retention

We retain your data only for as long as necessary for the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Typically, we keep order and transaction data for 6 years to comply with tax laws.

7. Your Rights (UK & EU Residents)

Under data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Request transfer of your data

  • Withdraw consent at any time (for marketing)

To exercise any of these rights, contact us at support@aiseclothing.com.

8. Cookies

Our website uses cookies to enhance your experience. You can manage your cookie preferences via your browser settings. For more details, see our [Cookie Policy].

9. Data Security

We take data protection seriously and implement appropriate security measures to protect your data from loss, misuse, or unauthorized access.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page, and the effective date will be updated above. Continued use of our site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, contact us at:

Email: support@aiseclothing.com

If you are not satisfied with our response, you have the right to file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.